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By concluding a software service contract, you ensure the latest technological status of the INVARIS module solutions you use and benefit from comprehensive support.
Software service contract
The INVARIS software service offers three essential services that ensure the current status of your INVARIS solution and guarantee continuous development.
Software service and maintenance
You will regularly receive updates (and, in some cases, patches) released by INVARIS with functional fixes, improvements and bug fixes. Your INVARIS solution therefore always remains up to date with the latest technical standards.
Software upgrade service
You will automatically receive the latest releases of the licensed software products. In this way, you automatically participate in the development of the products without any separate costs.
Software Support Service
The INVARIS Support Service is available to employees in your organization trained by INVARIS or certified partners for all questions regarding the licensed products and any application problems.
Our support offering
Technical support
Guaranteed response times for technical issues
Remote Support and Failure Analysis
Fixing malfunctions
Performance optimization
Expert Support
Advice on application issues
Best practice recommendations
Assistance with complex requirements
Knowledge transfer and training
Proactive maintenance
Regular updates and patches
Proactive monitoring
SupportScheduled version upgrade in projects
Security-related updates
Contact our support
The INVARIS Support staff will do their best to answer your questions as quickly as possible. Every customer with a valid maintenance contract can make use of our support.
