Legally secure document processes for public administration
Public authorities are faced with the challenge of simultaneously ensuring legal certainty, accessibility and efficiency while changing rapidly through laws and regulations. INVARIS helps you to centrally manage your document communication, make approval processes transparent and reach citizens reliably via all channels.
Complex administrative communication requirements
High change dynamics with strict approval processes
Legislative changes, new regulations and political guidelines require frequent adjustments to decisions, forms and letters. At the same time, all changes must be documented, checked and formally approved before they go into production. Without central control, delays, errors and compliance risks arise.
Many specialist processes and organizational units
Municipalities, state authorities and federal institutions work with various specialist procedures and responsibilities. Templates must be multi-client capable and yet maintain a consistent appearance. Decentralized care often leads to inconsistencies and double maintenance costs.
Accessible and secure multi-channel output
The legal requirements for digital accessibility are constantly increasing. At the same time, citizens expect to receive notifications and information both by post and digitally via portals and apps. The parallel operation of all channels with consistent, barrier-free documents poses technical hurdles for many administrations.
This is how INVARIS solves these challenges
Central template management with controlled rollout
With INVARIS, you can manage all templates, text modules and resources centrally and versioned. Changes go through defined staging environments from development to testing to production. Time-controlled production deployments enable you to roll out adjustments exactly when new regulations come into force. Every change is fully documented and comprehensible.
Multi-client capability and role-based collaboration
Control the collaboration of different organizational units, offices and departments on the same platform with clearly defined access rights. Common text modules or layout specifications are maintained centrally and are available to all areas. Local adjustments remain possible without jeopardizing overall governance.
High-volume batch processing and digital channels
With INVARIS OutputManagement, you can process very large volumes of notifications and letters efficiently and reliably. Your template design automatically adapts to parallel output channels, such as print data streams for mailing or digital formats, for example for citizen portals. The connection to printing lines, enveloping systems and archives is carried out via standardized interfaces.
Interactive processes and structured data collection
Collect data using guided online forms, which identify errors as they are entered. While the INVARIS FormStation, which can be embedded in specialized systems, enables browser-based document processing with integrated validation, INVARIS Interactive also allows you to precisely control document-related workflows from creation to approval and archiving. Each step is logged and comprehensible.
Accessibility from the ground up
With INVARIS, you can create digitally barrier-free documents based on the PDF/UA standard without much effort. In this way, you meet the legal requirements for digital accessibility and enable all citizens to participate equally in digital administration.
Practical examples
Typical use cases
Humilide
Automated preparation of approval and rejection notices with legally secure text modules, appeals instructions and time-controlled issuance.
Application forms
Responsive online forms for citizens' applications with structured data collection, validation and seamless integration into specialist procedures.
Fee notices
Mass preparation of fee and contribution notices with individual calculation, tabular presentation and optimized mailing.
Payment requests and reminders
Multi-stage reminder processes with automatic escalation, deadline calculation and parallel output via print and digital channels.
Notices and information
Standardised information on procedural status, appointments or general administrative matters.
Citizen correspondence and serial letters
Individual letters and mass mailings with central management, uniform appearance and comprehensible documentation.
Special features for public administration
Accessibility and digital participation
INVARIS generates documents natively in the PDF/UA standard and supports the continuous creation of barrier-free content. In doing so, you meet the requirements of BITV 2.0 and the Accessibility Strengthening Act. Citizens with disabilities can fully use notifications and forms with assistive technologies such as screen readers. Accessibility is not a subsequent step, but part of the regular creation process.
Multi-tenancy and governance
Different authorities, offices and organizational units work on a common platform with clearly separated responsibilities. The role-based rights concept precisely controls who can create, edit or approve templates. Common resources such as legal text modules, logos or layout requirements are maintained centrally and are available to all areas in the latest version. This is how you combine decentralized flexibility with centralized quality assurance and compliance.
About INVARIS
For more than four decades, we have been developing solutions for efficient and secure document processes in Austria. Our expertise is based on many years of experience, the highest safety standards and trusting, partnership-based cooperation with our customers. Numerous organizations worldwide, including international corporations as well as public institutions, rely on INVARIS.
Made in Austria! Proven quality since 1986: Four decades of expertise in document processes, developed and supported by an experienced team from Austria.
Uncompromising safety: Your data stays in your systems. With the highest safety standards for regulated industries such as banks, insurance companies and public administration.
Long-term partnership: From analysis to implementation to ongoing operation, with local support and individual support at your side.
Talk to us
Do you have any questions about our solutions or would you like to have your project assessed? We are looking forward to talking to you.